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FAQs

Below is a list of common question. Tap the question to reveal the answer.

ClosedWhat Happens if the Internet Goes Down?

Your system has been configured with a router with a backup 3G/4G Cellular option. The system will seamlessly transition to the cellular option if your internet goes down.

ClosedIs My System PCI Compliant

Yes. RM Duet does not record card holder data. The attached MSR encrypts the cardholder data and sends authorization via a token to RM Duet.

ClosedWhat Do I Need to Add Another Station?

Pay the Piper